Holiday Inn Express Salt Lake City Downtown, an IHG Hotel

It was very clean and spacious. Beds were very comfortable.

The place is very convenient because it is next to the convention center in Utah, the breakfast is great, and it is very close to the mall and also has a lot of restaurants close to the restaurant. The staff is also very friendly and helpful.

Beds were very comfortable and I love that each one comes with multiple pillows to choose from, all of which were full and not worn down feeling. The staff was helpful and kind. Our room was extremely clean. Extremely convenient location, so many restaurants and stores within walking distance. We’ve had some pretty bad hotel experiences lately so staying here was a breath of fresh air. I honestly can’t say a bad thing about it. I appreciate that parking was in a secure garage, too.

The staff was very friendly, professional and helpful. Maggie was very polite and helpful as I called a couple days prior with some questions that she answered for me and was also there at the desk during check-in to get us squared away. We also had a fun conversation with Gerry as we were checking out and she was wonderful to talk to and helped end our stay on a positive note. The location was great since we had tickets to an event at the Capitol Theater and could walk there in just a few minutes. The breakfast was pretty good but we didn't like the hashbrowns which were a little stale/hard and the scrambled eggs had a strange texture but there were plenty of choices so we were able to get enough to eat.

Was ok. Price was high for what type of room I ended up with